Refund Policy

30-Day Money-Back Guarantee

At Litrevu, we stand behind our service with a 30-day money-back guarantee. If you're not satisfied with our service, you can request a full refund within 30 days of your purchase.

Eligibility for Refunds

To be eligible for a refund:

• Your purchase must have been made within the last 30 days
• For users who have generated 10 or fewer reports: Automatic approval
• For users who have generated more than 10 reports: Subject to review on a case-by-case basis

How to Request a Refund

We've designed our refund process to be as user-friendly as possible. Even if you're getting a refund, we still want to support you in the best way we can.

What to Include in Your Email:

• Your account email address
• The reason you're requesting a refund
• Any feedback about how we could improve (optional but appreciated)

Our Refund Timeline:

1. We'll acknowledge your refund request within 24 hours
2. Our team will review your request within 48 hours
3. Approved refunds are processed weekly on Fridays
4. Funds will be returned to your original payment method within 7 business days

Important Notes

• Only full refunds are issued - no partial refunds
• Refunds are processed to the original payment method only
• Credits purchased more than 30 days ago are not eligible for refund
• Refunds are processed on a weekly basis

Service Cancellation

Since Litrevu operates on a pay-as-you-go model, there are no recurring subscriptions to cancel. Unused credits remain in your account for future use and do not expire.

Chargebacks

We encourage customers to contact us directly for refunds rather than initiating chargebacks with their bank. Please see our Chargeback Policy for more information.

Contact Us

If you have any questions about our refund policy or need assistance, please contact us:

Policy Updates

We reserve the right to update this refund policy at any time. Changes will be effective immediately upon posting to this page. Please review this policy periodically for any updates.